Privacy Policy

Silkyara – Our Commitment to Your Privacy

At Silkyara, your privacy is very important to us. We are committed to ensuring that your experience with our store is safe, secure, and enjoyable.

This Privacy Policy explains what information we collect when you visit or make a purchase from www.silkyara.com (“the Site”), how we use it, how we protect it, and how you can contact us for any concerns

1. Personal Information We Collect

A. Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Products or pages viewed

  • Websites or search terms that referred you to the Site

  • How you interact with the website

We collect Device Information using the following technologies:

Cookies – Small data files placed on your device that include anonymous identifiers.
Log files – Track actions occurring on the Site and collect data such as IP address, browser type, and referring pages.
Web beacons / Tags / Pixels – Electronic files used to record browsing activity on the Site.

B. Order Information

When you place or attempt to place an order through the Site, we collect certain information from you, including:

  • Full name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect to:

  • Process and complete your orders

  • Handle payments securely

  • Arrange shipping and delivery

  • Provide invoices and order confirmations

  • Communicate with you regarding your order

  • Screen orders for potential fraud or risk

  • Provide you with promotional offers, updates, and marketing communications (when allowed)

We use the Device Information that we collect to:

  • Help screen for potential fraud or security risks

  • Improve and optimize our website performance

  • Understand how customers browse and interact with the Site

  • Measure the effectiveness of our marketing and advertising campaigns

3. Sharing Your Personal Information

We may share your Personal Information with trusted third-party partners who help us operate our business, including:

  • Payment processing providers

  • Shipping and logistics partners

  • Website analytics services

  • Marketing and advertising platforms

We may also share your information if required to comply with applicable laws and regulations, or to respond to legal requests such as court orders.

4. Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications that may be relevant to your interests.

You can opt out of targeted advertising through your browser settings or social media advertising preferences.

5. Do Not Track

Please note that we do not change our website’s data collection practices when we receive a “Do Not Track” signal from your browser.

6. Data Retention

We will maintain your Order Information for our records unless and until you request that we delete this information.

7. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of India.

Any disputes related to this policy will be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📧 Email: silkyara09@gmail.com